Chinese-speaking Sales Representative (AS- 06122024- PTCSSR)

Position: Chinese-Speaking Sales Representative

Number of hours: 10-20 hours/week

Schedule: SGT

Tasks required:

• Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales

• Cold call prospects to sell the products and services of the client

• Provide information about product’s features, prices etc. and present their benefits

• Ask pertinent questions to understand the customer’s requirements

• Persuade the customer to buy by demonstrating how merchandise or services meet their needs

• Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed

• Communicate customer and prospect product pain points to appropriate departments

• Maintain a well-developed pipeline of prospects

• Develop strong, ongoing relationships with prospects and customers

• Upsell customers to larger products, more extensive packages, or higher priced services

• Keep detailed record of call logs and enter data accurately and consistently into the company's database

• Must have the ability to create responses aligned with the company’s messaging and drive the conversation to an appointment

• Generate and source out leads through various channels

• Other ad hoc tasks that would be assigned

Requirements:

• Proven work experience as a virtual Sales Representative is required

• Must be able to speak Mandarin in conversational level

• Professional level English communication skills

• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Sales skills, including prospecting, lead generation and closing deals

• Great customer service skills

• Excellent selling, closing, persuasion and presentation skills

• Interpersonal skills to work with a wide variety of people each day, build relationships and network

• Clear and concise communicator with a neutral English accent and effective verbal communication skills

• Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision