Job Openings Cold Caller

About the job Cold Caller

Position: Cold Caller
Schedule: EST

Tasks required:

  • Cold call prospects to sell the products and services of the client

  • Provide information about product’s features, prices etc. and present their benefits

  • Ask pertinent questions to understand the customer’s requirements

  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs

  • Upsells customers to larger products, more extensive packages, or higher priced services

  • Keep detailed record of call logs and enter data accurately and consistently into the company's database

  • Must have the ability to create responses aligned with the company’s messaging and drive the conversation to an appointment

  • Generate and source out leads through various channels

  • Other ad hoc tasks that would be assigned


Requirements:


  • 1 year of proven work experience as a virtual Cold Caller or a relevant role is required

  • Expertise in using Salesforce CRM

  • Ability to call, connect, and interact with potential customers

  • Knows how to craft responses and do meaningful conversations

  • Very particular on the process of sourcing out leads and what tools to use

  • Clear and concise communicator with a neutral English accent and effective verbal communication skills

  • Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision

  • Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

  • Ability to work independently and in a team-oriented environment