About the job Sales Account Manager
Position: Sales Account Manager
Number of hours: 20 hrs/week
Schedule: SGT
Rate: Php20, 000/month with incentives
Benefits: 12 days of VL, Holiday pay, HMO from day 1
Tasks required:
Communicate directly with the customers via inbound and outbound sales and customer support emails
Foster and develop relationships with customers/clients
Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
Act as the point of contact and handle customers individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth
Generate and source out leads through LinkedIn and other channels
Other ad hoc tasks that would be assigned
Requirements:
At least 1-2 years of proven work experience as a Sales account manager or Sales account executive
Hands on experience in sales and an ability to deliver excellent customer experience
Business acumen with a problem-solving attitude
Experience working with B2B clients
Prior experience in generating leads and using lead generation platforms
Background working with clients in the IT consulting niche or IT Industry is a huge advantage. Preferably clients based in Singapore
Excellent telephone manner for making initial contact and for ongoing communication with customers and business associates
Knowledge of CRM software and MS Office
Understanding of sales performance metrics
Excellent command of the English language, verbal and written
Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision