Social Media Account Manager - Digital Agency - Abu Dhabi

We are looking for a Social Media Account Manager to be based in Abu Dhabi to work with a thriving Digital Agency that continues to deliver creative solutions and social strategies to the world's leading brands.

The ideal person will be technically adept with the usual consumer-facing social platforms, but also back-end products such as Facebook Business. We are looking for someone who is rich in ideas, a step ahead with industry insights, and has the confidence to manage both an internal team and a wide range of clients.

You will have at least three years of relevant social media experience with an agency or brand. Listed below is the required skill set for this position.

Be the point of contact for clients. Attend client meetings, lead communication and ensure a great rapport between agency and brand.

Contribute to client strategies: from interpreting briefs, and devising KPIs and deliverables to concluding and presenting project reports.

Contribute to creative ideation and manage overlaying social media strategy to ensure successful social concepts

Devise organic and paid social strategies, using relevant social media and marketing platforms

Report on organic and paid social campaigns

Monitor trends in media consumption to ensure we are using the most relevant communication channels to talk to the audience

Be a thought leader on content marketing best practices and innovation

Project Management for clients and talent

Compile budgets, timing schedules and apply billing procedure

Manage influencer relationships, outreach, briefing, contracting and billing

Collate and report on all project deliverables with regards to influencer/talent

Line management of the social team, including providing them with ongoing support, and an active interest in helping them develop their skillset and experience. Manage their performance and the appraisal process.

Liaise with in-house Creative and Production teams on projects to coordinate deliverables, talent, and wider production/creative elements

Ensure the team apply best practice and protocol to social community management and content creation

Ensure the team is trained in analytics, reporting, and digital performance metrics and capable of identifying marketing trends and opportunities from data sources.

Work collaboratively across the agency, build relationships with internal stakeholders and clients alike

Work with the new business team to contribute to new business strategy and pitch development

Requirements:

To be successful for the Social Media Manager role you will have the following experience:

Experience managing all aspects of social media (in-house/agency) across all main channels, including TikTok & Reels.

Passion for social media and keeping on top of current global digital trends and opportunities

Experience using social listening and reporting tools, and experience in using them to set content strategy

Ability to balance creativity with a data-driven approach to measuring impact and success

Experience of building audiences and engagement through social media

Some knowledge of paid social, especially Facebook Ads Manager, would be useful but not essential

Strong copywriting and community management skills

Professional, hardworking, collaborative and confident attitude, with diligent, enthusiastic, proactive initiative

Ability to multitask and juggle several responsibilities simultaneously

Teamwork skills, and willingness to collaborate with peers to resolve problems