Oracle Product Lifecycle Management: Service Engineer
Job Description:
6 Month FTC
Salary: Dependent on experience
Hybrid: 2 days a week in the office
We're looking for an experienced technical professional to support the configuration, integration, and ongoing enhancement of a leading Product Lifecycle Management (PLM) platform within a global cloud environment.
Key Responsibilities:
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Provide first-line support for enterprise PLM tools, focusing on product development and data management modules.
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Manage configuration and support for a cloud-based product lifecycle solution.
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Collaborate on API integration testing and support application component setups.
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Deliver support post-deployment, including hypercare services and incident triage.
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Create and troubleshoot custom reporting solutions using standard development tools.
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Diagnose recurring issues and lead root cause analysis efforts.
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Support data migration activities within Agile delivery frameworks.
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Perform configuration reviews and validate system updates on a quarterly basis.
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Prioritise and resolve platform-related queries, working closely with technical and non-technical teams.
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Handle incidents related to configuration, customization, and report generation.
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Coordinate with internal teams to manage production support cycles and service continuity.
What Youll Bring:
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5+ years of hands-on experience with cloud-based PLM technologies (Oracle or similar platforms).
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Solid understanding of product lifecycle principles in a digital environment.
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Experience in configuring and supporting enterprise-grade PLM systems.
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Familiarity with API integrations, system patching, and test cycles.
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Proficiency in developing custom reports within PLM tools.
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Background in Agile data transformation and migration processes.
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Strong problem-solving skills with a proactive approach to support.
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Excellent communication skills, able to liaise across technical and functional teams.
Required Skills:
Oracle Management