London, United Kingdom

Oracle Product Lifecycle Management: Service Engineer

 Job Description:

6 Month FTC

Salary: Dependent on experience 

Hybrid: 2 days a week in the office

We're looking for an experienced technical professional to support the configuration, integration, and ongoing enhancement of a leading Product Lifecycle Management (PLM) platform within a global cloud environment.

Key Responsibilities:

  • Provide first-line support for enterprise PLM tools, focusing on product development and data management modules.

  • Manage configuration and support for a cloud-based product lifecycle solution.

  • Collaborate on API integration testing and support application component setups.

  • Deliver support post-deployment, including hypercare services and incident triage.

  • Create and troubleshoot custom reporting solutions using standard development tools.

  • Diagnose recurring issues and lead root cause analysis efforts.

  • Support data migration activities within Agile delivery frameworks.

  • Perform configuration reviews and validate system updates on a quarterly basis.

  • Prioritise and resolve platform-related queries, working closely with technical and non-technical teams.

  • Handle incidents related to configuration, customization, and report generation.

  • Coordinate with internal teams to manage production support cycles and service continuity.

What Youll Bring:

  • 5+ years of hands-on experience with cloud-based PLM technologies (Oracle or similar platforms).

  • Solid understanding of product lifecycle principles in a digital environment.

  • Experience in configuring and supporting enterprise-grade PLM systems.

  • Familiarity with API integrations, system patching, and test cycles.

  • Proficiency in developing custom reports within PLM tools.

  • Background in Agile data transformation and migration processes.

  • Strong problem-solving skills with a proactive approach to support.

  • Excellent communication skills, able to liaise across technical and functional teams.

  Required Skills:

Oracle Management