Job Description:
About Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
Detailed Description of responsibilities
• Build Relationships with C-level executives and consult them on Conversational AI product and its implementation.
• Use multiple channels to generate/develop qualified leads and nurture contacts in companies to build relationships.
• Nurture these enterprise accounts and close high-ticket size deals.
• Be proactively aware of top industry trends and develop deep understanding of Contact center industry, understanding how AI-SaaS fits in .
• Be excellent in delivering presentations, developing needs, understanding requirements, and setting expectation, and communication with prospects.
• Network with prospects through virtual conferences, forums, etc.
• Identify partnership opportunities for Rezo.AI product.
• Collaborate with internal product team on POC preparation and solution implementation.
• Be entrepreneurial in driving sales across region, industry or vertical, aligning with central team on sales strategy.
Skillsets Needed
• 3-8 years of experience in selling SaaS products to large enterprises. Brownie point if someone comes from AI SaaS or Communication SaaS.
• Excellent in presentation, communication and building relationships with C-level executives of large Enterprises.
• Entrepreneurial mindset in leading sales for specific industries, regions and geographies.
• Strategic thinker to identify, align and execute ideas that drive business growth
• Highly analytical and logical outlook to problems
• Should understand how software products works. Able to understand customer problems clearly and create requirement documents that help product team in building solutions.
• Strategic Sales Planning and Execution. Ability to build competitor intelligence on key accounts.
• A great Team Player and go getter with Can Do Attitude
• Should be focused and proactive
• Extra points if someone is multi-lingual.
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information