Project Manager

About The Company

It is a fast-growing global growth marketing organization composed of a large team of strategists, creatives, and marketing specialists focused on delivering measurable results for clients across multiple industries. The company specializes in local lead generation, e-commerce, and information marketing, serving a wide range of clients including local businesses, consumer brands, and online education providers. The organization emphasizes performance, innovation, and continuous improvement, while investing heavily in team development, structured processes, and a collaborative work environment that supports both professional growth and operational excellence.

Mission

We're looking for a Project Manager to oversee client accounts, ensure operational excellence, and drive performance across internal teams. This role is responsible for managing people, systems, and processes to ensure that client deliverables are executed efficiently, deadlines are met, and overall client satisfaction remains high. You will act as the central point of coordination between internal teams and clients, ensuring alignment, accountability, and continuous optimization of workflows and performance.

Key Responsibilities

Client & Account Management

• Manage assigned client accounts and ensure smooth day-to-day operations
• Provide an exceptional client experience and build long-term relationships
• Conduct client calls and maintain proactive communication
• Present account performance, insights, and improvement strategies
• Identify new client needs and coordinate solutions with internal teams

Project & Operations Management

• Oversee project timelines, deliverables, and team accountability
• Ensure all tasks are completed on time and meet quality standards
• Monitor and optimize internal workflows, systems, and processes
• Maintain proper documentation of processes, updates, and performance
• Coordinate onboarding and offboarding processes for clients Team

Coordination & Performance

• Hold team members accountable to deadlines, SOPs, and deliverables
• Monitor team performance and output, ensuring efficiency and quality
• Delegate tasks effectively and ensure alignment across departments
• Communicate expectations clearly and address bottlenecks proactively

Process Improvement & Optimization

• Identify inefficiencies and implement process improvements
• Contribute to SOP creation, refinement, and documentation
• Use data and reporting to drive decision-making and performance improvements
• Ensure continuous optimization of client campaigns and internal operations

Qualifications

• Years of Experience: 3–6 years of experience in Project Management, Account Management, or Operations within marketing, digital, or agency environments
• CRM Tool: Experience with CRM and project management tools (e.g., HubSpot, ClickUp, Asana, Monday.com, or similar)
• Softwares: Project management platforms, CRM systems, communication tools (Slack, Zoom), reporting dashboards, Google Workspace, and documentation tools
• Industry Knowledge Required: Strong understanding of digital marketing, especially information marketing (online coaching), lead generation, or e-commerce environments
• Specific Gender: No preference

Skills & Competencies

• Strong project management and organizational skills
• Excellent communication and client-facing abilities
• Ability to manage multiple accounts and priorities simultaneously
• Strong leadership and team coordination capabilities
• High level of accountability and ownership
• Analytical mindset with data-driven decision-making ability
• Problem-solving skills with a proactive approach
• Ability to handle client objections and internal challenges effectively
• Tech-savvy with the ability to quickly learn and adapt to new tools
• Self-starter comfortable working remotely and independently

Technical Requirements

• Own PC or laptop
• Reliable internet connection
• Quiet and professional workspace
• Ability to use project management and communication tools effectively
• Comfortable working remotely and managing schedules independently
• Availability to attend meetings and communicate during US business hours

Position Description

• Working Hours: 9 Hours per Day, From 5 PM till 2 AM Lebanon time
• Working Days: 5 days per week, Monday to Friday
• Work Location: Fully remote, you can work from anywhere
• PTO (Paid Time Off): Flexible depending on performance and company policies
• Salary Range: $2000 USD/ month