Property Manager Remote (UK Short-Stay Portfolio)
Location: Remote (work from the comfort of your home!)
Position Type: Full-Time
Working Hours: Monday Friday and may include some Saturdays
Salary: cir £800/month (cir R20,000/month)

About the Company
Were hiring on behalf of a fast-growing, UK-based short-stay and Airbnb property management agency. This company prides itself on exceptional service delivery, operational excellence, and a vibrant, high-performing remote team. As they continue to scale, they're looking for ambitious team members ready to grow their careers in property management.

About the Role
Are you an organised, proactive professional with a passion for property operations? Were looking for a Remote Property Manager to join our team and take the lead on guest communication, maintenance coordination, compliance, and quality assurance across a growing portfolio of properties in the UK.

Key Responsibilities

Property Quality & Maintenance Oversight

• Conduct and coordinate routine inspections of all managed properties.
• Take action based on inspection results (maintenance, shopping lists, client follow-ups).
• Manage maintenance needs with internal protocols and quality standards.
• Coordinate with contractors and suppliers for timely issue resolution.
• Maintain the Contractor CRM and Trello boards for up-to-date property records.
• Review guest feedback and inspection results to continuously improve property standards.
• Communicate property issues with internal teams and clients.

Team Management

• Supervise the Maintenance Team Member and Property Manager Assistant.
• Prioritise and schedule workloads.
• Provide support, training, and performance feedback.
• Maintain a solutions-focused leadership approach.

Cleaning Team Oversight

• Manage cleaning teams across the portfolio.
• Onboard new cleaning teams as required.
• Conduct inspections and offer feedback to maintain cleaning quality.
• Handle and resolve cleaning-related issues diplomatically.
• Ensure cleaning teams are aligned with schedules and standards.

Compliance Management

• Maintain all property compliance documents (fire/gas safety, etc.).
• Track and renew documentation in a timely manner.
• Work with clients to gather and file all necessary documents.
• Follow internal SOPs for compliance and seasonal preparation.

Client Relationship Management

• Be the main point of contact for property owners.
• Respond to queries via email, phone, and WhatsApp.
• Host regular client meetings to discuss performance and improvements.
• Communicate proactively on maintenance, compliance, and guest experience.
• Take ownership of resolutions and escalate only when needed.

Linen, Stock & Consumables

• Oversee stock levels and deliveries of linen and consumables.
• Coordinate with suppliers and ensure efficient use of stock.
• Track spending and reduce unnecessary costs.

Property Onboarding & Offboarding

• Manage end-to-end onboarding of new properties: systems setup, shopping lists, deliveries, and readiness.
• Ensure all offboarding steps are completed when a property leaves the portfolio.

Ideal Candidate

• Experience in property management, hospitality, or operations (preferred but not essential).
• Excellent communication and problem-solving skills.
• Highly organised and detail-oriented.
• Comfortable working in a remote team environment.
• Tech-savvy and confident using tools like Slack, Trello, and CRMs.

Apply now to be part of a growing, dynamic remote team making a real impact in the property space.