Travel Office Assistant

Job Title: Travel Office Assistant

*Job Description*

We are seeking a knowledgeable and customer-focused Travel Office Assistant with experience in working with travel agencies and a strong understanding of airline points, miles, and vacation packages.

The ideal candidate will possess a clear, pleasant speaking voice, a neutral or well-articulated accent, and strong communication skills to effectively guide clients in making informed travel decisions.

*Key Responsibilities*

⬤ Provide expert advice on travel packages, flight options, and loyalty programs (points and miles)

⬤ Assist clients with booking flights, accommodations etc based on their preferences and budget

⬤ Explain benefits and rules associated with travel rewards programs

⬤ Handle customer inquiries via phone or email in a professional and friendly manner

*Qualifications*

⬤ Prior experience working with a travel agency

⬤ In-depth knowledge of airline points/miles and travel packages

⬤ Excellent communication skills with a good accent and clear speaking tone

⬤ Ability to multitask and manage client relationships

⬤ Experience with Amadeus reservation system is a plus

*Kindly note: Only applicants who meet these criteria will be considered*