Remote Employee BPO has an outstanding opportunity for you!

Role: Accounts Receivable Specialist (AU account)
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, ₱1,500 Rice Allowance, Night Differential (if applicable)
Work Schedule: 5-day work week, 7:00 AM to 4:00 PM, Philippine Time
Work Setup: Work Onsite - Office-based in San Fernando, Pampanga

About the Role

We are looking for an experienced and independent Accounts Receivable Specialist to join an Australian pest control business.

This role is primarily focused on Accounts Receivable, invoicing, payment allocation, collections, and customer account management. The ideal candidate should already have a solid understanding of accounting fundamentals and Australian accounting practices, allowing them to work independently with minimal supervision.

You will be responsible for preparing and issuing invoices based on completed services, allocating customer payments, monitoring outstanding accounts, and proactively following up with commercial customers regarding overdue payments. You will also work closely with the Australian onshore team to ensure that service activity is accurately reflected in the billing process.

The successful candidate should be someone who does not require training on basic accounting concepts or Australian accounting practices but is willing and able to learn the client's specific processes, systems, and workflows.

This is an excellent opportunity for an experienced accounting professional who is confident working independently, comfortable handling collections calls, highly organized, and capable of taking ownership of the end-to-end accounts receivable process.

Responsibilities / Job Duties

Accounts Receivable & Invoicing

• Prepare and issue invoices for services completed on the previous day.
• Review service activity and ensure all billable services are accurately captured and invoiced.
• Accurately allocate customer payments to the corresponding invoices and accounts.
• Monitor customer accounts and identify outstanding and overdue balances.
• Contact commercial customers by phone to follow up on outstanding and overdue payments.
• Handle customer queries relating to invoices, payments, account balances, and supporting documentation.
• Resend invoices and supporting documents to customers when required.
• Prepare and issue manual invoices for government and large commercial clients based on their required billing schedules, including weekly, fortnightly, or monthly billing.
• Maintain accurate customer account records and ensure transactions are properly recorded in the accounting system.
• Assist with account reconciliations and investigate discrepancies or payment issues.
• Attend the daily morning huddle with the Australian onshore team to review the previous day's service activity and understand upcoming service requirements.
• Coordinate with internal teams to resolve billing issues and ensure invoices are issued accurately and on time.
• Follow up on outstanding accounts consistently and professionally while maintaining positive customer relationships.
  
  
  

Qualifications & Experience

• 3+ years of relevant Accounts Receivable, invoicing, billing, or general accounting experience.
• Strong understanding of accounting fundamentals and Australian accounting practices.
• Experience working with Australian clients, businesses, or accounting processes is highly preferred.
• Proven experience handling end-to-end Accounts Receivable functions, particularly invoicing, payment allocation, account reconciliation, and collections.
• Previous experience handling commercial customer accounts and payment follow-ups is highly desirable.
• Comfortable making outbound collection calls and professionally communicating with customers regarding overdue payments.
• Accounting qualification or relevant accounting experience.
• CPA is preferred but not required.
• Experience using Xero or similar cloud-based accounting software.
• Strong Excel/Google Sheets skills.
• Comfortable working across multiple cloud-based systems and learning client-specific platforms quickly.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Able to work independently with minimal supervision and take ownership of assigned responsibilities.
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet daily deadlines.
• Must be confident in their existing accounting knowledge and require training primarily on the client's internal processes and systems, rather than basic accounting concepts.
  

Systems

The successful candidate will work across a number of cloud-based operational and accounting systems, including:

• Xero
• Timely
• ServiceM8
• Formitize
• Pinch
• Stripe

Experience with these specific systems is highly desirable. However, candidates with strong accounting systems experience, particularly Xero, and the ability to quickly adapt to new platforms will also be considered.