Commercial Collection Specialist
Job Description:
Remote Employee BPO has an outstanding opportunity for you!
Role: Commercial Collections Specialist
Compensation: Competitive Basic Salary
Bonus: 5,000 Perfect Attendance
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, Monday to Friday, 8pm to 5am Philippine time
Work Setup: WFO (San Fernando, Pampanga)
Job Duties and Responsibilities:
- Minimum of 60 outreaches per day, either by phone or other means
- Negotiate payment in full or secure a payment arrangement.
- Create a sense of urgency on non-paying debtors.
- Work closely with the client support representative to resolve disputes.
- Meet/exceed monthly phone, activity & fee quotas.
Qualifications:
- Prior Collections experience.
- Must speak English
- Attention to detail and accuracy
- Ability to multi-task
- Aptitude for technology
- Skilled in negotiations
- Articulate communication skills both verbally and in writing
- Time management and interpersonal skills
Required / Must-have Skills:
- Collection Experience
- Dispute Resolution/Coordination experience
- Self-Motivated
- Problem solver
- Quality English-speaking skills.
- Proficiency with the software/tools: Netsuite and Salesforce
- Handles moderate stress well and is not easily overwhelmed.
Required Skills:
Bonus Attention To Detail BASIC Communication Skills Debtors Salary Compensation Interpersonal Skills Writing Time Management Software English Communication Management
Package Details:
- HMO plus 2 free dependents
- P1,500 Rice Allowance
- Night Differential Pay
- Government-Mandated Benefits
- Free Meal
- Free Uniform
- Company Events