San Fernando, Pampanga, Philippines

Commercial Collection Specialist

 Job Description:

Remote Employee BPO has an outstanding opportunity for you!

Role: Commercial Collections Specialist

Compensation: Competitive Basic Salary

Bonus: 5,000 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).

Work Schedule: 5-day work week, Monday to Friday, 8pm to 5am Philippine time

Work Setup: WFO (San Fernando, Pampanga)



Job Duties and Responsibilities:

  • Minimum of 60 outreaches per day, either by phone or other means
  • Negotiate payment in full or secure a payment arrangement.
  • Create a sense of urgency on non-paying debtors.
  • Work closely with the client support representative to resolve disputes.
  • Meet/exceed monthly phone, activity & fee quotas.

Qualifications: 

  • Prior Collections experience.
  • Must speak English
  • Attention to detail and accuracy
  • Ability to multi-task
  • Aptitude for technology
  • Skilled in negotiations
  • Articulate communication skills both verbally and in writing
  • Time management and interpersonal skills


Required / Must-have Skills:

  • Collection Experience
  • Dispute Resolution/Coordination experience
  • Self-Motivated 
  • Problem solver
  • Quality English-speaking skills. 
  • Proficiency with the software/tools: Netsuite and Salesforce 
  • Handles moderate stress well and is not easily overwhelmed.
  Required Skills:

Bonus Attention To Detail BASIC Communication Skills Debtors Salary Compensation Interpersonal Skills Writing Time Management Software English Communication Management

 Package Details:

  • HMO plus 2 free dependents
  • P1,500 Rice Allowance
  • Night Differential Pay
  • Government-Mandated Benefits 
  • Free Meal 
  • Free Uniform 
  • Company Events