Client Support Administrator

About the Role

Join our team as a Client Support Administrator assisting clients by coordinating vacation planning details and maintaining structured itinerary systems in a remote environment. In this role you will support individuals and families as they prepare for upcoming vacations by organizing reservations, maintaining planning documentation, and ensuring itinerary information remains clear and easy to follow.

Vacation planning often includes coordinating accommodations, transportation arrangements, and scheduled activities that must remain aligned within a structured timeline. Your role will focus on organizing these planning elements and maintaining systems that help ensure travel details remain accurate and accessible.

You will assist with gathering planning updates, maintaining documentation, and tracking itinerary timelines to ensure that vacation plans remain organized from the beginning of the planning process through final confirmations. Monitoring reservation updates and following up on outstanding details helps ensure travel plans remain complete.

Clear communication and dependable follow-through are important in this role. You will help ensure that itinerary details remain structured and updated so clients feel confident about their travel plans.

Responsibilities

Maintain organized planning documentation
Coordinate reservations and itinerary updates
Track planning timelines and booking confirmations
Communicate planning updates clearly with clients
Monitor outstanding reservation details
Support structured planning workflows

Qualifications

Strong organizational and communication skills
Detail-oriented with dependable follow-through
Comfortable working independently remotely
Ability to manage multiple planning timelines
Familiarity with scheduling tools is helpful

What We Offer

Flexible remote scheduling
Performance-based pay structure
Structured training and onboarding
Ongoing mentorship and support
Clear systems and workflows designed for success