Front End - Angular Developer (Support Team)

The Front-end Support Engineer will primarily handle front-end support for our client's product, including addressing user inquiries and resolving technical issues. This role also involves collaborating with the development team to fix bugs and performance problems while maintaining support documentation.


Key Responsibilities:

• Provide front-end support for our Angular applications, addressing user inquiries and technical issues
• Collaborate with the development team to identify and resolve bugs and performance issues
• Update the tests when encountering & solving issues
• Document support processes and maintain knowledge base articles for common issues and solutions
• Communicate effectively with users to understand their needs and provide timely resolutions
• Learn other areas (back-end, databases, data pipelines, web scraping) and provide support when needed
  

Qualifications:

• Experience in Angular and front-end development technologies
• Problem-solving skills and a customer-oriented mindset
• Experience with version control systems (e.g., Git)
• Excellent communication skills in English, both verbal and written
• Ability to work collaboratively in a team environment
• Nice-to-haves: experience with Frontend unit testing (Jasmine), Python, SQL