Bolton, United Kingdom

Motor Claims Handler - FNOL

 Job Description:

Motor Claims Handler Full-Time, Permanent

Are you an experienced Motor Claims Handler looking for a new challenge? A well-established general insurance business is expanding and seeking skilled professionals to join their dynamic team. This is an exciting opportunity to work with a company that values career growth and recognizes employee contributions.

What Youll Do:

  • Handle First Notification of Loss (FNOL) motor claims with efficiency and accuracy.
  • Manage a varied caseload, handling claims through telephone and written correspondence.
  • Act as the main point of contact for policyholders and brokers, ensuring excellent customer service.
  • Identify and escalate fraudulent activity or questionable underwriting concerns.
  • Consistently deliver high-quality service while adhering to company and regulatory policies.

What Were Looking For:

  • Strong customer service and computer skills.
  • Excellent attention to detail and the ability to multitask in a fast-paced environment.
  • A proactive problem-solver with strong relationship-building skills.
  • Minimum of 2 years of experience in motor claims handling (for higher salary consideration).
  • CII Certificate (or willingness to work towards it with company support).
  • Minimum Grade C (or equivalent) in English and Maths.

Whats in It for You?

  • Competitive salary starting from £22,500, dependent on experience.
  • Full-time, permanent position with flexible working patterns available.
  • 35-hour workweek: Monday-Friday (8:30 AM - 6:00 PM) with 1 in 4 Saturdays (9 AM - 1 PM).
  • Career progression opportunities in a supportive and growing company.

If you're ready to take the next step in your career and thrive in a forward-thinking work environment, apply today!