Location: Bolton (Egerton)
Hours: Full-time, Permanent | Monday-Friday, 9 AM - 5 PM (Flexible working patterns available)
Salary: From £23,500 (Dependent on experience)

About the Role

We are looking for an experienced Third-Party Claims Specialist to join a dynamic and growing team in Bolton. This is an exciting opportunity for someone with a background in Third-Party claims handling or credit hire who is seeking career progression in a supportive and forward-thinking environment.

Key Responsibilities

• Manage all aspects of Third-Party Vehicle Damage and Property Damage Claims
• Effectively prioritize and handle your claims portfolio
• Investigate liability by liaising with various departments and external stakeholders
• Handle complex cases, including high-value claims and liability disputes
• Work closely with solicitors, insurers, and accident management companies
• Identify and refer fraudulent activity
• Deliver outstanding customer service and ensure a smooth claims process

What We're Looking For

• 2+ years of experience in motor claims handling (for higher salary range)
• Excellent customer service and communication skills
• Strong attention to detail and ability to work efficiently
• Ability to build relationships with clients and external partners
• CII Certificate (or willingness to work towards it, fully supported)
• Minimum GCSE Grade C or above in English and Maths (or equivalent)

Perks & Benefits

• Increased holiday allowance with tenure
• Birthday day off & half-day off for seasonal shopping
• Holiday sell scheme
• Contributory Pension Scheme
• Discounted sports & social activities
• Support for industry-relevant qualifications
• Free on-site parking
• Casual dress code + free branded clothing
• Cycle to work scheme
• Cash bonus for going above and beyond
• On-site mental health & first-aid support and much more!

This is a fantastic opportunity to be part of a growing team where your skills, experience, and career development will be fully supported!

Apply today to take the next step in your claims handling career!