IT Specialist Technician, Portuguese speaker

IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat.
As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support.

Position: 40h per week
Location: Grandola, on site

Profile:

The IT Specialist will maintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organizations important files and information remain safe and intact.

He will have the following responsibilities:

Review diagnostics and assess the functionality and efficiency of systems

Implement security measures

Monitor security certificates and company compliance of requirements

Offer technical support to company staff and troubleshoot computer problems

Install and update company software and hardware as needed

Skills:

Anticipate and report the cost of replacing or updating computer items

Working knowledge of relevant operating systems, software and programming

Excellent problem-solving and critical thinking skills

Keen attention to detail

Good organization, time management and prioritization

Efficient troubleshooting abilities

Effective communication skills, including speaking, writing and active listening

Great customer service and interpersonal skills