About the job Sales Showroom Team lead
Sales Showroom In-Charge
Industry: Tiling
Location: Dubai, UAE
Our client specializes in serving the construction, real estate, and infrastructure sectors with a wide range of tailored solutions, offering a diverse collection of ceramics and porcelain products, partnering with renowned manufacturers to provide elegant tiles, artistic mosaics, majestic porcelain slabs, and well-designed ventilated façade materials. They are currently on the lookout for an experienced Sales Showroom In-charge to join their team in Dubai!
The ideal candidate will have a strong background in the tiling industry and a proven ability to manage sales and customer service functions effectively. This role involves leading the showroom team, driving sales, and ensuring an exceptional customer experience.
Responsibilities:
Showroom Management:
- Oversee the day-to-day operations of the showroom, ensuring a clean, organized, and welcoming environment.
- Manage product displays and ensure that all products are presented attractively and accurately.
- Monitor inventory levels and coordinate with the supply chain team to ensure adequate stock.
Sales and Customer Service:
- Greet and assist customers, providing expert advice on product selection and design solutions.
- Develop and implement sales strategies to achieve sales targets and increase showroom revenue.
- Handle customer inquiries and complaints efficiently, ensuring high levels of customer satisfaction.
Team Leadership:
- Supervise and motivate the showroom sales team, providing training and support as needed.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Foster a positive and collaborative working environment.
Requirements:
- Minimum of 3 years of experience in a sales role within the tiling or related industry.
- Previous experience in a showroom management role is highly desirable.
- Bachelors degree in Business Administration, Marketing, or a related field is preferred.
- Strong understanding of tiling products, materials, and design trends.
- Excellent communication, interpersonal, and customer service skills.
- Proven ability to achieve sales targets and manage a sales team effectively.
- Strong organizational and multitasking skills.
- Proficiency in using CRM software and other sales tools.