Senior Account Manager- Dubai

Our client is an IT solutions provider (System Integrator) in the GCC region and Africa. They have been in the market for more than 3 decades. They offer IT Managed Services, Digital Transformation, Cloud Services & Security Services. They are currently on the lookout for an experienced Senior Account Manager -with a strong background & experience in supporting public and semi-governmental entities in their digital transformation journey-, to join their team in Dubai.

Job Description

As a Senior Account Manager, you will be responsible for the development and performance of all sales aspects in the assigned accounts. You will manage all sales activities and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values, establish plans and strategies to expand the customer base in the assigned area and contributes to the development of partners. Senior connection across the UAE Federal and Local Government is a prerequisite.

Responsibilities

• Develop a business plan and sales strategy for the Government vertical in the UAE that ensures attainment of company sales goals and profitability

• Responsible for the performance and development of all sales activities

• Prowess in selling solutions and managed services

• Prepare action plans to generate sales leads and prospects effectively

• Initiate and coordinate development of action plans to work effectively on leads

• Assist in the development and implementation of marketing plans as needed

• Provide timely feedback to senior management regarding sales performance

• Update the CRM on a daily basis

• Maintain accurate records of all pricings, sales, and activity reports submitted to partners and clients

• Create and conduct proposal presentations and RFP responses

• Assist Pre‐sales team in preparation of proposals and presentations

• Adhere to all company policies, procedures and business ethics codes

• Maintain contact with all clients in the market area to ensure high levels of client satisfaction

• Demonstrate ability to interact and cooperate with all company employees

Desired Skills and Experience

• Professional Sales Hunter with strong abilities to penetrate new accounts

• Strong experience in selling Software Applications, Cloud, and Managed Services in the UAE

• BA, MBA preferred or equivalent

• 5‐7 years of experience in account sales management in the MENA region

• Extensive experience in all aspects of sales reporting systems and processes

• Strong understanding of customer and market dynamics and requirements

• Proven leadership and ability to generate sales and produce results

• Self‐motivated, strong problem-solving skills, ability to analyze complex multivariate problems, and use a systematic approach to gain quick resolution

• Strong communication (written and verbal) and presentation skills

• Must be able to communicate technical details in a clear, understandable manner

• Whatever it takes attitude and motivation to do whatever is necessary to assist in closing a deal

• Fluency in English & Arabic language