Job Description: Office Manager

Company: Tripl3 Fire, Electrical, and Refrigeration
Location: Alice Springs, NT
Employment Type: Full-Time
Salary Package: $73,000 - $83,000 (commensurate with experience)

About Us:

Tripl3 Fire, Electrical, and Refrigeration is a family-owned and operated business with deep roots in Alice Springs. With a long-standing history in Central Australia, the Tripl3 brothers bring vast local knowledge to the industry. We take pride in being a community-oriented business that offers a "one-stop-shop" solution for our clients fire, electrical, and refrigeration needs. Our commitment is to provide seamless and practical service to ensure the security and convenience of our customers.

The Role:

We are seeking a motivated and experienced Office Manager to join our team. In this role, you will be at the heart of our operations, ensuring the smooth running of the office and supporting the team to deliver exceptional service to our clients. You will play a critical role in managing administrative functions, fostering team productivity, and contributing to the continued success of our business in Alice Springs.

Key Responsibilities:

• Oversee day-to-day office operations to ensure efficiency and professionalism.
• Act as the primary point of contact for client inquiries, ensuring exceptional customer service.
• Manage schedules, appointments, and bookings for technicians and team members.
• Coordinate with clients and suppliers to streamline workflows and maintain effective communication.
• Maintain accurate records of client accounts, invoicing, and payments using company systems.
• Assist with payroll, financial reporting, and budget management in collaboration with the accounting team.
• Support recruitment, onboarding, and training of new staff as needed.
• Ensure compliance with workplace health and safety standards and company policies.
• Maintain office supplies and equipment, ensuring operational readiness.
• Contribute to the development and implementation of office procedures to enhance productivity and service delivery.

About You:

To succeed in this role, you will be a highly organized, proactive, and personable professional who thrives in a fast-paced environment. You will have:

• Proven experience in office administration or management, preferably in the trades or service industry.
• Excellent communication and interpersonal skills to build relationships with clients, suppliers, and team members.
• Strong organizational and time-management skills with attention to detail.
• Proficiency in office software, such as Microsoft Office Suite, and experience with accounting or job management systems (e.g., MYOB, Xero, or simPRO) is an advantage.
• A proactive and solutions-focused mindset with the ability to work both independently and collaboratively.
• Knowledge of the Alice Springs community and a connection to Central Australia is highly regarded.

What We Offer:

• A friendly, supportive, and community-oriented work environment.
• Competitive salary package of $73,000 - $83,000, based on experience.
• Opportunity to work in a well-established, family-owned business with strong local ties.
• A role where your contributions directly impact the success and growth of the business.

Apply:

• On our website www.recruitup.com.au or apply through the link.