Medical Records Specialist (Remote)

Company: Reclatam (Hiring on behalf of a U.S.-based Law Firm)
Employment Type: Full-Time
Location: Remote (LATAM-based candidates welcome)

About the Role

Reclatam is hiring a Medical Records Specialist on behalf of a U.S.-based law firm. This role will support the legal team by managing medical records requests and maintaining communication with healthcare providers and treating facilities. The ideal candidate is organized, detail-oriented, and comfortable handling high-volume case workflows.

Key Responsibilities

• Request and manage medical records for active personal injury cases

• Handle a caseload of approximately 100–120 active cases

• Follow up consistently with healthcare providers and treating facilities to obtain records in a timely manner
• Maintain professional relationships with medical offices and record departments
• Track request statuses and ensure proper documentation is received and filed

• Upload and organize records within the firms case management system

• Ensure accuracy and completeness of received documentation

Required Skills & Qualifications

• 2 years of experience working with a personal injury law firm, requesting and following up on medical records and billing information.
• Experience managing a high volume of active personal injury cases and multiple medical records and billing requests simultaneously.
• Strong knowledge of HIPAA compliance and U.S. medical data privacy requirements.
• Strong English communication skills (written and verbal)

• Reliable internet connection and strong phone connectivity

• Professional communication and interpersonal skills when interacting with healthcare facilities

• Strong organizational and follow-up abilities

Work Environment

• Fully remote position

• Full-time schedule aligned with U.S. business hours

• Fast-paced legal environment requiring strong attention to detail

• Independent work with ongoing team collaboration