Intake Specialist WC

Reclatam is hiring an experienced Intake Specialist to join a U.S.-based law firm. The ideal candidate has previous experience working in a law firm environment as a receptionist or intake specialist, is highly organized, and has excellent communication skills. This role is essential to ensuring that new client calls are handled professionally and that all relevant information is accurately collected and entered into the firms systems.

Key Responsibilities

• Answer and transfer incoming calls promptly and professionally.

• Conduct intake calls with new potential clients, gathering all relevant case information.

• Accurately enter client data into intake forms and case management systems.

• Handle a high call volume of approximately 10-20 calls per day.

• Provide excellent customer service, ensuring each caller receives clear and professional communication.

• Work closely with attorneys and legal staff to ensure smooth client onboarding.

• Maintain confidentiality and comply with legal data privacy requirements.

Qualifications

• Required: Previous experience working as a receptionist or intake specialist at a law firm.

• Strong verbal and written communication skills in English.

• Ability to handle a steady volume of calls efficiently and with professionalism.

• Excellent attention to detail and accuracy when entering information.

• Reliable internet connection and a quiet, professional home office setup.

• Comfortable working independently and adhering to PST business hours.

Why Work With Reclatam

Reclatam connects top legal talent across Latin America with leading U.S.-based law firms. We value your expertise and offer stable, long-term remote opportunities that support professional growth in the legal field.