Medical Records Specialist

RecLatam is hiring on behalf of a U.S.-based law firm seeking a detail-oriented and organized Medical Records Specialist / File Opener to support their Personal Injury department. This role is essential in ensuring the accurate collection, organization, and management of medical records and documentation for ongoing cases.

Key Responsibilities

• Request, track, and follow up on medical records from hospitals, clinics, and other healthcare providers
• Verify medical balances and review billing statements for accuracy
• Communicate effectively with medical providers to ensure timely receipt of records
• Open and organize new case files within the firm's case management system
• Maintain accurate documentation and ensure all records are properly filed and updated
• Collaborate with attorneys and case managers to support case progression
• Ensure compliance with internal processes and confidentiality standards

Experience & Qualifications

• 1+ year of experience requesting and following up on medical records within a personal injury law firm
• Experience verifying medical balances and reviewing billing statements
• Familiarity communicating with hospitals, clinics, and medical providers
• Strong attention to detail when handling sensitive medical documentation
• Tech-savvy, with experience using case management systems
• Excellent organizational, communication, and time management skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

What We're Looking For

• A proactive and reliable professional who can work independently
• Strong problem-solving skills and a high level of accountability
• Commitment to accuracy and confidentiality