Administrative Assistant

Position: Administrative Assistant

Company Overview:

RayaCX is a leading customer experience management company that helps businesses deliver exceptional service to their customers. We provide a range of solutions, including call center services, customer satisfaction surveys, and training programs, to help companies improve their customer interactions and increase customer loyalty. Our team is dedicated to providing top-notch service to our clients and we are looking for a talented Administrative Assistant to join our team.

Position Overview:

As an Administrative Assistant at RayaCX, you will play a crucial role in supporting our team and ensuring the smooth operation of our office. You will be responsible for a variety of administrative tasks, including managing calendars, scheduling appointments, preparing reports, and coordinating meetings and events. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

• Manage and organize calendars, appointments, and meetings.
• Answer and direct phone calls, emails, and other correspondence.
• Prepare reports, presentations, letters, and other documents.
• Maintain electronic and physical filing systems.
• Coordinate travel arrangements and meeting logistics.
• Handle data entry and maintain accurate records.
• Order and monitor office supplies and equipment.
• Assist in preparing expense reports and basic administrative documentation.
• Support visitors and clients, ensuring a professional office environment.
• Perform other administrative duties as assigned.

Qualifications

• Bachelor's Degree in Business Administration, Commerce, or any related field is required.
• Fluent English (spoken and written) is a must.
• 1–3 years of experience in an Administrative Assistant or similar administrative role.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• High attention to detail and accuracy.
• Professional appearance and attitude.

Why Work for RayaCX?

At RayaCX, we value our employees and strive to create a positive and supportive work environment. We offer competitive salaries, benefits, and opportunities for growth and development. As an Administrative Assistant, you will have the chance to work with a dynamic and dedicated team and make a real impact on our company's success.

If you are a highly organized and detail-oriented individual with a passion for providing exceptional service, we want to hear from you! Apply today to join our team at RayaCX as an Administrative Assistant.