Internal Audit Manager

About Us:

Raya CX is a leading provider of customer experience solutions, dedicated to helping businesses build and maintain strong relationships with their customers. We specialize in delivering tailored strategies and cutting-edge technologies to enhance customer satisfaction and drive business growth.

What will you do?

• Recommend changes and enhancements to existing policies and controls to make sure they are current, adequate, functional and utilized in accordance with standards established by the government and the company.
• Overseeing internal operating controls, processes and practices.
• Planning and performing operational and financial audits
• Manages project financials, including budgets, timely billing and collection and variance recognition
• Addresses situation before they come crises and develops solutions to avoid recurrence,

• Developing testing methodologies to evaluate the adequacy of controls
• Developing recommendations and reports based on audits and presenting these ideas to senior management
• Provide high quality audit and assurance service, including preparing and reviewing audit plans and work.

• Providing additional help and guidance to clients on a consultancy basis.
• Participants in the development of ways to meet client needs, contributes to proposal delivery.
• Identifying ways to maximize the relationship with clients and deliver added value.
• Ensures the audit scope is focused on the relevant area(s) of the business.

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field. CPA or CIA certification preferred.

• Proven experience (X years) in internal auditing, risk management, or compliance, preferably in the technology or customer experience industry.
• Strong understanding of internal control frameworks, risk assessment methodologies, and audit standards (e.g., COSO, SOX).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.