Spanish Customer Support Agent

Are you a fluent Spanish speaker with a passion for customer service? RayaCX is seeking a Spanish customer support agent to join our team at our on-site location in 6th of October City, Egypt.

Join our food delivery call center team and be part of a dynamic, fast-paced environment. If you have a passion for helping customers and strong communication skills, this opportunity is for you.

Salary: 29,000 EGP

22500 EGP Basic salary

5000 EGP KPI

1800 EGP Transportation allowance

Work from home after 6 months based on the performance.

Location: October - Skywalk

Shifts: Rotational (24/7) 9-hour shifts (including a 1-hour break) with 2 rotational days off

Requirements:

• B2 level in Spanish, B1 level in English
• Strong communication, problem-solving, and decision-making skills

As a Spanish Customer Support Agent, you will be responsible for providing exceptional customer service to our Spanish-speaking clients. This includes handling inbound and outbound calls, emails, and chats to assist customers with inquiries, complaints, and technical issues. You will also be responsible for accurately documenting customer interactions and providing timely and effective solutions.

The ideal candidate will have excellent communication skills in Spanish and English, strong problem-solving abilities, and a customer-centric mindset. Previous experience in customer service or a related field is preferred, but not required. We are looking for individuals who are self-motivated, adaptable, and able to work well in a fast-paced environment.

At RayaCX, we value our employees and strive to create a positive and inclusive work culture. We offer competitive salaries, ongoing training and development opportunities, and a supportive team environment.

If you are fluent in Spanish and have a passion for helping others, we would love to hear from you. Apply now to join our dynamic team as a Spanish Customer Support Agent at RayaCX in 6th of October City, Egypt.