IT Executive

Our client is a public listed manufacturing and engineering services company.

As the IT Executive, the main objective of the role is to support end users relating to JD Edwards Application.

Job Description

• System - Perform periodic and ad-hoc support to end users relating to JD Edwards (JDE) application (e.g. assisting in resolving issues reported by end user, creation or modification of new or existing report request by end user, ensure smooth operation of JDE application throughout daily, weekly and monthly cycle, etc).
• Security - Perform periodic maintenance on JDE application user IDs (eg. new user ID creation, modify user ID upon request, disabling user ID upon approval from respective HOD, etc).
• Others - Liaise with external support vendor on any JDE application related such as new project implementation and/or troubleshooting and problem solving.

Job Requirements :

• Possess minimum a Degree in Information Technology or Computer Science
• Proven experience in supporting JDE application
• Proven experience in working in end-user environment and provide support to end user
• Hands-on experience in deploying, managing and supporting JDE application modules (i.e. Financial, Distribution, Manufacturing, etc.)
• Independent and self-motivated individuals
• Ability to think outside of the box
• Able to work outside of the normal office hours as and when required
• Possess good problem solving skills and communication skills.