Account Manager, Data Centre

Role and Responsibilities:

• Build and maintain strong, long-lasting client relationships
• Develop business with new/existing clients and/or identify areas of improvement to meet sales quotas

• Oversee account growth through strategic planning, client engagement, and proactive communication.
• Identify and address client concerns, providing solutions and ensuring satisfaction.
• Negotiate contracts and close agreements

• Clearly communicate the progress of monthly/quarterly initiatives to internal stakeholders
• Collaborate with solutions team to provide proposal to client
• Prepare reports on account status
• Manage commercial and technical aspects of RFP / RFI responses
• To perform other works as instructed by superior when required.

Requirements:

• Bachelor's Degree in Mechanical / Electrical Engineering, Business, or related field
• 2 to 3 years of sales and / or account management experience, preferably in Data Centre/Engineering industry

• Proven track record of meeting or exceeding sales quotas and receiving positive customer feedback
• Excellent written, verbal communication and presentation skills
• Satisfactory problem-solving skills to help resolve customer complaints or needs
• Time management and multitasking skills to handle multiple tasks and clients at once
• Advanced negotiation skills to close contracts