Director of Surgical Services

SUMMARY:

The role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.

RESPONSIBILITIES:

• Accurately identify real/potential problems affecting the service and implements solutions with follow through and communication
• Actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
• Advance the customer experience in Surgical Services
• Coach subordinates through providing feedback, constructive critique of work, facilitates individual development plan, and documents their job performance
• Adhere to all Human Resource policies
• Effectively communicate departmental, organization and industry information to staff
• Facilitate evidence based employee engagement practices
• Effectively build strong relationships and networks to deliver upon organizational and department goals
• Participate in employee and patient rounding and identify and mentor potential future leaders
• Enforce standards of care for surgical services and develops processes to measure and ensure consistent compliance
• Develop, implement, and evaluate an ongoing surgical services program which assures quality patient care consistent with the Hospital mission
• Monitor compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
• Oversee a PI program that consistently monitors and evaluates critical aspects of care.
• Responsible for departments operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards
• Follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens
• Enforce safe procedural site and patient verification policy
• Monitor and respond to quality event reporting
• Support new program strategies and/or program enhancements which would expand patient services
• Develop, prioritize and defend capital equipment requests
• Responsible for the fiscal management of department; assures proper utilization of organizations financial resources
• Advance the growth agenda for Surgical Services
• Strive to become the OR of Choice for physicians, patients, staff, and payers in the community they serve
• Demonstrate a poised and confident demeanor that reassures others and commands respect within the organization and the community
• Develop and build strategic internal and external networks
• Promote consistent positive patient interactions that advance the agenda of unparalleled patient service
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
• Perform other duties as assigned

QUALIFICATIONS:

• Bachelor's degree in nursing required
• Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred
• 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
• Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
• Certified Nursing Operating Room (CNOR) preferred
• Certified Surgical Services Manager (CSSM) preferred