IT Support Specialist [SAT_04]

QUALITY & RELIABILITY S.A. (Q&R S.A.) is an international technology innovator, Great Place to work certified, with a broad portfolio of software products and services within the primary industry segments in which it operates.

We are currently seeking for an IT Support Specialist.

Responsibilities:

• Installation and monitoring / operational checks on Hardware & Software ( Operating Systems / Infrastructure Software )
• Network monitoring and configuration
• Daily Problem Support
• Replacement or repair of damaged hardware
• Upgrades on Software ( Workstations / Servers )
• New software and hardware evaluation and tests
• User Support - First Level support
• Conducting operational tests on software or hardware
• Management of technical specifications documents and technical procedures
• Communication with suppliers for issue resolution
• Communication with clients for issue resolution

Abilities

• Ability to simultaneously manage multiple tasks
• Excellent communication skills and teamwork spirit
• Attention to detail and importance of details
• Effective oral and written communication
• Consistency and responsibility
• Problem-solving skills
• Flexibility and adaptability

Necessary Qualifications:

• Administration and maintenance knowledge on workstations, peripherals and network devices
• Network structure and organization knowledge, as well as configuration of network equipment.
• Solid knowledge on Windows , Windows Server and Linux Operating Systems
• Excellent command of the English language (both written and oral)

Desired Qualifications:

• 1+ year(s) of relevant experience in a similar position

What is there for you

• We want our people to be well compensated, so we offer an attractive salary package
• Health is the most important asset, so we have you secured with a health insurance and compilation plan from day one
• We are excited for challenges, so you are invited to take part in exciting, innovative projects that make a difference
• We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills
• Most important, we work as a team, so we gather on a smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working to our team