General Manager (Operations)

To strengthen manufacturing operations, our client is inviting applications for General Manager - Operations  position from B.Tech/M.Tech in Mechanical, Electrical, Electronics, or Industrial Engineering background (MBA in Operations is preferred) with Minimum 15+ years in EMS/ODM manufacturing (preferably in Kitchen ) Appliances, Consumer Electronics, or Mobile Accessories industries. 

Strong background in kitchen appliances, wearable & hearable, production  planning, and warehouse management.Experienced to drive end-to-end factory operations, enhance production efficiency, and ensure seamless coordination across departments.

Key Responsibilities

1. Operations & Manufacturing Management

1. Oversee end-to-end production processes for all product categories, ensuring
2. quality, cost efficiency, and timely delivery.
3. Implement Lean Manufacturing, Six Sigma, and 5S methodologies to improve
4. operational efficiency.
5. Drive automation and process optimization to reduce wastage, enhance yield, and improve production flow.
6. Ensure smooth coordination across assembly lines, quality control, supply chain, and logistics.
7. Lead production planning & control (PPC) to meet customer demand while optimizing resources.

2. Supply Chain & Inventory Management

• Collaborate with procurement teams to maintain optimal stock levels of raw
• materials and components.
• Develop and execute supplier management strategies to ensure the timely
• availability of essential components.
• Monitor inventory levels, material consumption, and demand forecasting to
• prevent shortages and overstocking.

Implement material loss control measures to optimize inventory utilization.

3. Quality Assurance & Compliance

• Ensure strict adherence to BIS, ISO, RoHS, SEDEX and other industry standards.
• Implement zero-defect quality initiatives to minimize rejections and returns.
• Conduct regular audits and inspections to maintain product excellence and ensure regulatory compliance.
• Oversee the New Product Introduction (NPI) process ensuring first-time-right production.
• Maintain quality management systems (QMS) including ISO 9001:2015 & 14001:2015 compliance.

4. Team Leadership & Cross-Department Collaboration

1. Lead production, quality, maintenance, and supply chain teams to align with
2. organizational goals.
3. Mentor and develop mid-level managers and department heads to enhance
4. productivity and efficiency.
5. Collaborate with R&D, design, and marketing teams to integrate customer feedback into product improvements.
6. Ensure training and skill development programs for employees, focusing on process optimization and compliance.

5. Financial & Cost Optimization

1. Implement cost reduction strategies while maintaining product quality and
2. efficiency.
3. Develop operational budgets, track expenses, and ensure financial discipline across manufacturing units.
4. Drive profitability improvement initiatives by optimizing resource utilization.
5. Work on operational consistency and process stability to lower production costs.

6. Compliance & Safety Regulations

1. Ensure compliance with industrial safety norms, labor laws, and environmental regulations.
2. Maintain a safe and secure working environment by implementing workplace
3. safety protocols and training programs.
4. Lead incident investigations and risk assessments to enhance factory safety
5. standards.
6. Ensure E-Waste management compliance as per CPCB guidelines.

Required Qualifications & Skills

Technical Expertise:

• Strong understanding of assembly processes.
• Proficiency in ERP, and lean manufacturing principles.
• Comprehensive knowledge of BIS, ISO, RoHS, SEDEX and other compliance requirements.
• Hands-on experience in factory audits, new product development (NPD), and process validation.

Leadership Skills:

1. Proven ability to lead large manufacturing teams and drive operational excellence.
2. Strong interpersonal and team-building skills to enhance collaboration and efficiency.
3. Ability to coach and develop vertical heads into strong leaders.

Problem-Solving:

1. Excellent analytical and decision-making skills to troubleshoot production and operational challenges effectively.
2. Ability to implement continuous improvement strategies for long-term  sustainability.