Merchant Growth Team Lead

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?

Qashier is looking for an amazing Team Lead (Merchant Growth) to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology.We are looking for passionate individuals that can spearhead the growth of the company by leading a passionate Merchant Growth team through optimising revenue growth and retention with our existing merchants. If you have knowledge and/or keen interest in the area of point of sale, payment systems, account management and B2B sales, this role might be for you.

Key Responsibilities

• Growth strategist. Strong business acumen and a self-starter.
• Accountable for total Merchant Growth team goals. You will be the key driver in strategising and developing plans towards achieving/exceeding the overall team's monthly, quarterly and annual merchant transaction targets
• Relationship management. Establish merchant segmentation and engagement strategies with growth and marketing teams.
• Oversee and manage a team of Merchant Growth Executive(s). You will be tasked to set clear objectives, monitor progress and identify gaps with clear plans to improve the team's competency.
• Form and collaborate closely with other other functions (business development, marketing, operations, finance etc) to increase retention of merchants whilst reducing churn
• Build and maintain strong relationships with key merchants to unlock opportunities to retain with renewal/upsell/cross sell and drive payment adoption rate amongst existing POS merchants

Requirements

• 4-6 years of experience in leading a growth team. B2B Saas and/or Payments experience is a plus.
• Experience with people management.
• Proven leadership experience
• Proven ability in strategies to retain/upsell/cross sell merchants
• Analytical thinking with attention to detail
• Strong sense of ownership and results driven
• Passionate about technology, payments in the F&B/retail space

WHY JOIN QASHIER

• Be at the forefront of a fast-growing startup in an exciting sector. Qashier innovative platform combines the latest developments in Cloud technology, Payments and Data to transform the Retail, F&B and Beauty industries. You will play a crucial role in the growth of a revolutionary product that will become a key platform behind successful retail businesses in the region.
• Amazing growth and learning opportunities. We are a tight knit team where everyone grows together. Well continuously work with you to refine your strengths and strengthen your weaknesses to further your personal and career development.
• Make a strong impact with your work. You will be working with hundreds of small businesses across the region where the work that you do will make a direct impact on the success of these businesses.

ABOUT QASHIER
Qashier (qashier.com) powers SMEs with a technology platform that combines a smart POS terminal and integrated payment acceptance with a diverse app store of both in-house and third party business applications. By pairing technology with a strong commitment to merchant success, Qashier helps retail and F&B businesses increase revenue, streamline operations, and create loyal customers.