Merchant Onboarding Executive

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for Merchant Onboarding Executive to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology. Reporting to the Head of Operations in Singapore, you will play a key role in the deployment of our products and systems regionally.

Responsibilities

• Manage new merchant journey after sales hands over set requirements.
• Support merchant and assist to set up in store setup requirements. Collaborate closely with Sales and Merchant Success team to ensure that merchant onboarding, account setup, and order fulfilment are handled accurately and efficiently.
• Ensure merchants meets risk compliance and chats/calls are within stipulated SLAs.
• To log merchants request feature to product team.
• Able to solve merchant queries related to commercial topics and come up with action plan
• Any other adhoc tasks as requested by your manager

Qualifications

• 0-1 year of experience in Sales, Business Development or Administration
• Diploma/Degree in Business Administration or a related field
• Strong interpersonal skills with good bilingual oral abilities (English and Chinese)
• Keen attention to detail and customer service oriented
• Excellent organisational and administrative skills with a strong ability to multitask
• Passionate about technology, Fintech, and the retail space

Why join Qashier?

• Be at the forefront of a fast-growing startup in an exciting sector. Qashiers innovative platform combines the latest in Cloud technology, Payments and Data to transform the Retail & F&B industries. You will play a crucial role on the growth of a revolutionary product that will become a key platform behind successful retail businesses in the region. 
• Amazing growth and learning opportunities. We are a tight knit team where everyone grows together. You will be working directly with the management team to steer the growth of the company. This is a great opportunity for someone who is keen to challenge themselves and break boundaries, and to work in a company dedicated to your success, growth and advancement. 
• Make a strong impact with your work. The work that you do will make a direct impact to the success of thousands of small businesses across the region. Competitive salary and equity bonuses

ABOUT QASHIER

Qashier (qashier.com) is a venture-backed startup that provides smart point-of-sale (POS) solutions that help merchants digitalise their businesses. We are transforming the way retail operations and payments is done. Our flagship product is the Qashier Smart Terminal, a connected, multi-purpose device that combines a cloud-based POS software, integrated payment acceptance and a proprietary app store in one uniquely designed device. Today, our platform powers the businesses of thousands of F&B and retail merchants, empowering them to succeed in todays digital economy.