Merchant Onboarding Specialist (TH)

Qashier is looking for a Merchant Onboarding Specialist to support our growth! We are a dynamic and fast-growing team excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology. Reporting to the Head of Operations in Singapore, you will play a key role in deploying our products and systems.

Key Responsibilities

• Manage new merchant journey after-sales hands over set requirements.

• Support merchant and assist in setting up in-store setup requirements. Collaborate closely with the Sales and Merchant Success team to ensure that merchant onboarding, account setup, and order fulfillment are handled accurately and efficiently.
• Ensure merchants meet risk compliance and chats/calls are within stipulated SLAs.
• Log merchants' request features for the product team.
• Able to solve merchant queries related to commercial topics and come up with action plan
• Any other ad-hoc tasks as requested by your manager: project optimization process.

What we look for in a candidate...

• 2 years of experience handling Merchant Onboarding for any Fintech or E-commerce company.
• Keen attention to detail and customer service-oriented

• Excellent organizational and administrative skills with a solid ability to multitask
• Passionate about technology, Fintech, and the retail space

Why Join Qashier? Join Qashier, a fast-growing startup with an innovative platform transforming the retail and F&B industries. You'll play a crucial role in driving growth and decision-making while enjoying fantastic learning and development opportunities within our tight-knit team. Make a strong impact by collaborating with teams and markets to achieve business objectives and create an impact across the board.

About Us Qashier (qashier.com) is a venture-backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our Qashier SuperTerminal is an all-in-one, cloud-based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently.

Ready to take the leap and make an impact in the exciting world of FinTech? 
Click 'Apply' or reach out to ungkulpat.e@qashier.com to start the conversation.