Payroll Service Specialist

Payroll Delivery Specialist (Project-Based | 6-Month Contract | PMIBS

Position Summary

We are looking for a detail-oriented and highly organized Payroll Delivery Specialist to support payroll operations and ensure timely, accurate, and compliant payroll processing. This role will work closely with internal stakeholders, payroll providers, and HR teams to deliver seamless payroll services while supporting process improvements and project initiatives.

Key Responsibilities

Payroll Processing

• Assist in executing weekly and monthly payroll activities in compliance with company and statutory guidelines.

• Respond to payroll-related inquiries from employees and internal departments, coordinating with relevant stakeholders to resolve concerns promptly.

• Execute post-payroll activities and generate payroll reports for assigned markets.

Compliance and Audit Support

• Support internal and external audits by preparing and providing required payroll documentation and reports.

• Ensure payroll processes align with employment tax and social insurance regulations.

Collaboration with Payroll Providers

• Coordinate daily with Payroll Providers, Local P&ED, and People Lifecycle Experience Teams to exchange payroll-related information and reports.

• Align and communicate payroll calendars and critical processing dates to relevant stakeholders.

Continuous Improvement & Project Support

• Support payroll-related projects, including New Legal Entity implementations.

• Participate in User Acceptance Testing (UAT) and validate payroll system enhancements and process changes.

• Contribute to continuous improvement initiatives to optimize payroll operations.

Business Continuity

• Maintain and update payroll operational manuals and process documentation.

• Serve as backup support for minor payroll processes within the team.

• Ensure high accuracy and adherence to deadlines to minimize operational and employee impact.

Qualifications

Education

• Bachelor's degree in business, Finance, Human Resources, Accounting, or any related field.

Experience

• Minimum of 3 - 5 years of experience in in-house or outsourced payroll processing.

• Experience in Finance or HR shared services/delivery operations is an advantage.

Technical & Functional Skills

• Strong numerical and analytical skills.

• Advanced proficiency in Microsoft Excel.

• Knowledge of SAP SuccessFactors or other HR/payroll systems.

• Understanding of employment tax and social insurance regulations.

• Strong problem-solving skills with a customer-focused mindset.

• Ability to work effectively under pressure and manage tight deadlines.

• Excellent English communication skills; additional language proficiency is an advantage.

Work Schedule & Location

• Midshift schedule: Monday to Friday, 3:00 PM to 12:00 AM

• Hybrid work arrangement

• Office location: 8 Rockwell, Makati Head Office

Employment Type

• Project-Based Contract

• Duration: 6 Months