Business Analyst

Job Summary

We are looking for a Business Analyst / ERP Implementation Associate who will help gather business requirements, understand work processes, and support ERP system implementation.

This role is ideal for someone who enjoys coordinating with users, organizing information, documenting requirements, and working with technical teams to improve business systems and processes.

Key Responsibilities

Business Requirements and Process Review

• Gather business requirements through meetings, interviews, and discussions.
• Understand current business processes and identify areas for improvement.
• Document business needs clearly and accurately.
• Prepare process flows, requirements documents, and functional specifications.
• Help translate business needs into ERP system requirements.

ERP Implementation Support

• Assist in ERP implementation activities such as planning, testing, deployment, and support.
• Coordinate with technical teams for system setup, updates, and issue resolution.
• Check if the system is working based on business requirements.
• Support User Acceptance Testing or UAT.
• Track project concerns, issues, and updates when needed.

User Support and Documentation

• Assist users during system walkthroughs and training sessions.
• Provide basic support after system implementation.
• Help answer user questions and coordinate concerns with the right team.
• Prepare user guides, training materials, process documents, and project updates.
• Maintain proper documentation of requirements, test results, and system changes.

Process Improvement

• Recommend ways to improve business processes.
• Support system improvement and digital transformation initiatives.
• Stay open to learning ERP tools, business analysis practices, and new technologies.

Qualifications

• A college graduate of any related course.
• Preferably with 1 to 3 years of experience in Business Analysis, ERP implementation, system implementation, project support, or related work.
• Fresh graduates with strong analytical skills and a willingness to be trained may also apply.
• Good communication and coordination skills.
• Strong attention to detail and documentation skills.
• Able to understand business processes and explain them clearly.
• Willing to do on-site work and field work.
• Willing to work in Tomas Morato, Quezon City.
• Experience with ERP systems, process flows, UAT, user manuals, or business systems is an advantage but not required.

Why Join This Role?

• Gain hands-on experience in ERP implementation and business process improvement.
• Work with different teams and learn how business systems are built and improved.
• Develop your skills in requirements gathering, documentation, testing, and user support.
• Build a strong career path in business analysis and digital transformation.