Total Rewards and Operations Head

About the Role

We are looking for an experienced Rewards & Operations Head to lead the strategy and management of Total Rewards and HR operations across multiple markets, including the Philippines and Export Far East.

This role oversees compensation and benefits, payroll, employee lifecycle processes, facilities, and vendor management while ensuring compliance with local regulations and internal policies. The position also supports mobility and expatriate programs, drives operational efficiency, and leads a small team in delivering high-quality HR services aligned with organizational goals.

This opportunity is ideal for an experienced HR leader who combines strong Total Rewards expertise with hands-on HR operations experience and the ability to work effectively across multiple markets and stakeholder groups.

Key Responsibilities

• Lead the development and implementation of Total Rewards programs, practices, and policies, including the annual Compensation Cycle and regular Job Evaluations.
• Lead the coordination and management of compensation, benefits, and pension programs in response to legislative changes and communication requirements.
• Contribute to the development of HR strategies aligned with broader business priorities.
• Oversee quantitative and qualitative analyses of current and proposed Total Rewards programs, including what-if scenarios and costing models that illustrate financial impact and support management and executive decision-making.
• Oversee payroll operations, ensuring accurate and timely reporting, regulatory compliance, and effective vendor management.
• Monitor legislative changes and assess their impact on programs across each geography in scope, particularly in relation to payroll processing and compliance.
• Collaborate with leaders and business partners to recommend changes to existing programs, policies, and procedures, ensuring they remain market-competitive, internally equitable, and cost-effective.
• Partner with regional and global Centers of Excellence on projects and initiatives, ensuring successful implementation across in-scope markets.
• Track, calculate, and/or process Total Rewards-related programs.
• Lead programs and projects that contribute to creating a positive and high-performing workplace.
• Liaise with internal stakeholders and external partners, including consultants, insurance companies, and government agencies, to gather information, monitor market trends, resolve issues, and address unique or precedent-setting concerns.
• Research best practices and manage the development and maintenance of related policies, guidelines, and procedures.
• Identify and research process improvement opportunities to strengthen compliance and equity in system setup.
• Lead HR audits.

Qualifications and Experience

• Degree in Business Administration, Management, Behavioral Sciences, Psychology, or a related field preferred.
• At least 8 years of relevant experience in a similar capacity within Total Rewards and HR Operations.
• In-depth technical and legislative knowledge of Compensation and Benefits plans and programs.
• Strong experience in Total Rewards program design and delivery.
• Experience handling payroll and/or benefits administration.
• In-depth understanding of payroll regulations, tax laws, and employment standards across multiple Asian countries preferred.
• Multi-country experience or exposure, with strong cultural sensitivity.
• Experience in Project and Change Management.
• Exposure to Facilities and Vendor Management in the Philippines.
• Knowledge of broader HR disciplines, including Recruitment, Training, Performance Management, and Development Management.
• Experience working with Senior Management and delivering presentations to large groups.

Key Skills and Competencies

• Strong analytical and problem-solving capabilities.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Strong relationship-building and stakeholder management skills across all organizational levels.
• Ability to operate effectively with senior leaders while remaining hands-on with operational responsibilities.
• Demonstrated ability to build effective teams and drive results.
• Strong organizational planning and prioritization skills.
• Flexibility and ability to adapt to changing business needs.
• Ability to contribute effectively to cross-functional initiatives and represent HR professionally.
• Strong service-delivery and customer-service orientation.
• Ability to cultivate innovation and continuously improve HR processes.

Why Join This Opportunity?

This role offers the opportunity to lead high-impact Total Rewards and HR operations initiatives across multiple markets, collaborate with regional and global stakeholders, and influence programs that support employee experience, operational excellence, and business performance.

If you are an experienced HR leader with strong expertise in Total Rewards, payroll, compliance, and multi-country HR operations, we encourage you to apply.