Cloud administrator

Experience and Skills

As primary marketing cloud administrator supporting the business function, we are looking for someone that has experience as follows.

· At least 2 to 3 years experience in managing a SFCC and SFMC (Sales Force Commerce Cloud and Marketing Cloud) instance in a BAU capacity, covering operational support, continuous improvement, platform health and maintenance activities.

· Maintain and document marketing cloud configuration and operational processes

· Ability to support integration between Salesforce Marketing Cloud and Salesforce Sales/Service cloud

· Excellent communication and customer service skills as well as the ability to articulate a concept to both technical and non-technical stakeholders

· Experience with design and appropriate use of data extensions

· Must be across Cloud/Content Builder, Journey Builder and Email studio

· Working knowledge of AmpScript, and ideally JavaScript/HTML/CSS

· Experience/Exposure to Salesforce CRM administration, specifically campaigns and how these are managed across the Marketing and CRM platforms