Thycotic PAM Specialist

Job Description:

Maintain PAM infrastructure-

• Perform regular updates/upgrades

• Ensure connectivity/sync status between internal servers and Thycotic Secret Server remain healthy, and address issues in a timely manner

• Ensure connectivity between AAD and the Thycotic Secret Server remains healthy, and address issues in a timely manner

• Configure firewall rules to allow connectivity to PAM infrastructure following proper change management

• Monitor the validity and currency of each secret via heartbeats from the Thycotic Secret Server, and resolve sync issues.

Manage PAM secrets

• Setup accounts according to onboarding procedures.

• Manage and configure secrets within the PAM platform and address connection, application or system issues by implementing or providing solutions to remediate

• Create custom templates/policies for secrets onboarding

• Create custom launcher template(s) for secrets onboarding

• Manage the lifecycle of secrets

Access Management of PAM secrets

• Request AAD group membership as required for secrets onboarding

• Maintain and update the folder structure and access management rules ensuring it is operating as designed

• Configure business approval workflows for access to critical secrets

• Manage platform and infrastructure access

• Perform user access reviews

Collaborate, train, and support secret owners

• Work with the vendor support teams to address issues with the service/technology

• Work directly with users to ensure that their requirements are met and train them on the usage, features, functionality, and limitations of PAM

• Organise technical workshops with UNSW IT and end users where necessary to resolve issues

• Develop and distribute PAM training guides and manuals for users

• Update processes as necessary to ensure effective use of the platform

• Review and assess the technology to ensure all relevant features and functionality are enabled