ITSM position

Job Description- IT Service Management in India (Delhi NCR, Mumbai, Chennai, Pune, Bengaluru and Hyderabad)

The JD is as follows:

· ITSM PRO

· ITSM modules including Incident, Problem, Change, Release Config Management, Catalogue Management, Mobile App Virtual Agent Performance Analytics

· Predictive Intelligence

· Integration Hub - automation/integration with Intune

ITSM PRO

· ITSM modules including Incident, Problem, Change, Release Config Management, Catalogue Management, Mobile App Virtual Agent Performance Analytics

· Predictive Intelligence

· Integration Hub - automation/integration with Intune