PFS - Application Support Developer

• Minimum of 2 years of experience with the .NET Framework (Experience with .NET Core and MVC is a plus)
• Working knowledge of databases and SQL (SQL Server is a must, experience with MariaDB is a plus)
• Familiarity with OOP concepts
• Familiarity with source control and versioning (Preference for GIT)
• Minimum of 2 years of experience in application development
• Experience in web-based applications (Experience with Windows Forms or Windows Services is a plus)
• Experience in at least three different projects
• Excellent problem-solving and analytical skills
• Ability to work with minimal supervision
• Excellent communication skills and ability to collaborate within a team
• Proficiency in programming (C#)

Responsibilities:

Application Maintenance:

• Provide technical support to existing applications, ensure smooth operations, and resolve any issues that arise.
• Monitor application performance to detect potential problems or errors and take preventive action.

Troubleshooting:

• Identify, analyze, and fix application errors, whether from the server, database, or user interface side.
• Manage and resolve support tickets reported by users or internal teams.

Bug Fixes and Development:

• Fix bugs, apply patches, and develop minor features as per business needs.
• Collaborate with the development team to provide efficient and quick solutions to complex application issues.

Communication and Collaboration:

• Work closely with development, operations, and client teams to resolve technical issues and provide timely solutions.
• Communicate the status of issues and their resolution to the team and lead.

Monitoring and Reporting:

• Set up and use monitoring tools to ensure application continuity.
• Prepare periodic reports on application performance and incidents.
• Record the status and information related to applications, including progress, challenges, and communication with clients, partners, or internal teams.

Documentation:

• Assist the team in creating and updating technical documentation and troubleshooting guides for internal teams and end-users.

Security and Updates:

• Keep up with application security patches and apply necessary updates.
• Work with the security team to ensure the application meets the required security standards.