Credit Support Administrator

RESPONSIBILITIES

• Follow up across the total company process from submission to settlement
• Provide updates to brokers, solicitors, applicants & sales staff
• Adhere with the turnaround time in a timely manner
• Ensure all communications being sent externally are within the Companys best standard
• Ensure all existing mortgage brokers business contact details are current and all changes required are made in a timely fashion including new phone numbers, email, and addresses
• Create brokers profiles in the Salesforce system

SELECTION CRITERIA

• Knowledge of the Australian Regulatory environment
• Demonstrated experience in administration for a minimum of 2 years
• Ability to adapt to a fast-paced environment
• Strong organizational and management skills
• Positive disposition and can-do attitude
• Keen attention to details
• Ability to work with minimum supervision