Servicing Officer

RESPONSIBILITIES

• Undertake all post settlement tasks while maintaining best in class service experience within guidelines
• Ensure that all Servicing functions are completed accurately and within service level agreement
• Responsible in handling customer enquiries relating to Auto Finance, Mortgage, Personal Loans and Asset collections products via tools and systems
• Ensure minimization of fraud, credit, and operational losses in the organization to below industry standards

SELECTION CRITERIA

• At least two (2) years of working experience in an Administration role
• Experience working in an Australian Financial Services environment will be an advantage
• Excellent verbal and written English communication skills
• Ability to adapt to a fast-paced environment
• Positive disposition and can-do attitude
• Keen attention to details
• Ability to work well within a team environment