Collection Specialist

1. Review of open / outstanding accounts for collection efforts.
2. Making outbound collection calls in a professional manner while keeping and improving customer relations.
3. Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
4. Monitor and follow up customer payments in accordance with payment due dates.
5. Identify issues attributing to account delinquency and discuss them with management.
6. Review and monitor assigned accounts and all applicable collection reports.
7. Provide timely follow-up on payment arrangements.
8. Prepare and email Statement of Accounts to clients weekly.
9. Prepare weekly report of the status of Accounts Receivable and total collection.
10. Regular reconciliation of accounts.
11. Transmit BIR 2307 to Tax Department weekly (CEBU).
12. Prepare correspondence to customers to encourage payment of delinquent accounts.
13. Perform additional work as may be required by the company from time to time under the terms and conditions and according to the directions, instructions and control of the company.

Qualifications:

• Graduate of Accounting
• At least 2 years work experience of corporate collections experience including interaction with a large customer base
• Strong communication, problem solving and analytical skills required
• Ability to work independently and with a team, and to adapt to a fast-changing environment
• Proficiency in Microsoft Office including Excel and Word
• Experience in a Logistics/Shipping environment is preferred but not required
• Must have strong work ethics
• Eye for detail, accuracy is imperative
• Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
• Must be well organized and a self-starter
• Ability to communicate effectively verbally and in writing