Technical Delivery Manager

• Open to Auckland and Wellington candidates
• Permanent position
• Take charge of a dynamic portfolio of projects
• Microsoft centric environment
• Must be a NZ Citizen or PR with the ability to obtain security clearance as required

Who you are:

You are a Technical Delivery Manager who has proven experience delivering technical projects. Your skills may have developed as you progressed up the technical ranks (former developer). You will have proven service delivery, account management and agile project management experience. You will have the skills to energize our teams to hit key project milestones and unearth greater opportunities in your portfolio. This is not your typical project manager position, we are looking for someone with a dynamic set of skills that can contribute to the wider form and function of our business. Critical to your success will be your existing consulting firm experience and technical understanding of Customized software development.

Who we are:

Join the dynamic team at Provoke, where we're not just about meeting expectations but exceeding them. We're looking for innovative professionals who are passionate about driving exceptional outcomes for our customers. At Provoke, you'll be empowered to challenge the status quo and encouraged to think differently, leveraging a growth mindset to deliver tangible results. Here, professional growth isn't just a concept, it's a reality, fueled by continuous learning and a supportive, forward-thinking environment. If you're ready to make a significant impact and grow alongside a team of like-minded individuals, Provoke is your destination.

What we do:

We build bespoke software using modern technologies and are on a mission to help our clients flourish with smart solutions to solve their business needs.

The Provoke Experience:

We are committed to building high performing teams and offer tangible rewards to ensure that effort is recognized. We are dedicated to providing an enriching environment and learning opportunities for our employees to grow within and fast track their careers. We are focused on diversity diversity in race, gender, orientation and experience.

Who you are:

We are seeking an experienced and dynamic Technical Delivery Manager with a strong background in customized software application development. The ideal candidate will possess exceptional project management skills, technical expertise, and a proven track record of successfully delivering complex software projects. As a Technical Delivery Manager, you will be responsible for overseeing the entire project lifecycle, from initial planning and requirements gathering to execution, delivery, and post-implementation support.

What you will be doing:

Manage the delivery of a portfolio of projects and managed services to one or more customers within agreed constraints. Deliver exceptional customer experience by maintaining strong linkages between project work and business outcomes. Lead cross-functional teams towards clear objectives within constraints and create positive working environments through clear and empathetic communication. Ensure holistic customer delivery and experienced consultancy.

You will be involved in the following:

• We are looking for a professional technical delivery manager who leadership to project focused on customized software development.
• Perform end to end and day to day project management of a portfolio of customers/projects (statement of work through to closure and /or transition to support) as required;
• Run project planning within agreed constraints (SoW). Planning encompasses creation of a PMP/Charter and project schedule (MS Project); Manage the impact of uncertainty (positive and negative risk) on project/client/organizational objectives through actionable, attributable and timebound planning;
• Experience in Business Analysis and willingness to work as a Business Analyst as needed
• Ensure efficient and effective operations and management of resources and proper implementation of management plans and policies.
• Coordinating activities across all areas of Provokes operational services to ensure contracted commitments and SLA targets are met and delivered to the highest quality is met.
• Facilitating the connection between the customer and Provokes delivery teams ensuring a clear mutual understanding of solution and delivery requirements.
• Build and maintain partnerships with key customer stakeholders at all levels including internal stakeholders.
• Develop effective working relationships with internal partners, specifically capability leaders and other leaders/managers within Provoke;
• Champion a one team, objectives focused approach within project teams.

What you need:

• Minimum of 7 years of experience in project management, with a focus on customized software application development. Core competencies include:
  • Project planning
  • Risk and issue management
  • Financial management
  • Scope and change management
  • Stakeholder management
  • Agile software development experience
  • Deep understanding of customized software development delivery
  • Experience working in the consulting industry

Benefits and Perks

• Flexible working, focusing on purposeful connection in a hybrid setting
• We cover your cell phone plan
• Southern Cross health insurance
• Provide you with an environment where high performance is not only recognized but rewarded.
• If you are looking for international opportunities, we have them!