Healthcare Insurance Coordinator (Physiotherapy Clinic)

Healthcare Insurance Coordinator (Physiotherapy Clinic)

Our client, a reputable physiotherapy clinic in Australia, is seeking a Healthcare Insurance Coordinator to join their team. Experience in managing healthcare insurance is required. Experience with NDIS is considered a plus.

Key Responsibilities:

• Assist clients with health insurance queries, including coverage, claims, and reimbursements.
• Liaise with insurance providers to ensure timely and accurate processing of claims.
• Maintain accurate client records and insurance documentation.
• Support the clinic team with administrative tasks related to patient appointments and billing.
• Stay up-to-date with changes in healthcare insurance policies and procedures.
• Provide exceptional customer service, ensuring clients understand their insurance options and entitlements.

Skills & Experience:

• Proven experience managing healthcare insurance in a clinical or medical setting is required.
• Experience with NDIS processes is a plus.
• Strong organisational skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to multitask and manage administrative duties efficiently.
• Knowledge of Australian healthcare insurance systems and procedures.

Our client values a positive and collaborative workplace where team members are supported and encouraged to grow. Join their team and be part of a clinic that prioritises excellence, compassion, and quality patient care.