About the job Claims Officer
Virtual Claims Officer (Healthcare) Full Time (38 hrs/week)
Work from Home| Remote | Australian Hours | Long-term Opportunity
ProSource is seeking an experienced Virtual Assistant (VA) to support our valued Therapy, in a part-time Claims Officer role initially with scope to grow full time pending performance. We are looking for a reliable, detail-oriented professional with a healthcare background to assist with medical data entry, email management, claims processing, and reporting.
About the Role:
Schedule:
1020 hours per week to start with scope to go full time quickly
Mondays, Wednesdays, and Fridays initially with scope to go Monday to Friday.
Must be available during Australian business hours (Queensland time)
Must attend 8:30 AM team meetings in the team (QLD time)
Key Responsibilities:
Populate Word document templates with medical data from records and legal briefs
Manage client emails and communications
Ensure accuracy, privacy, and security in handling sensitive patient data
What We’re Looking For:
Experience in healthcare administration (minimum 2 years preferred)
Previous use of medical software such as SharePoint, Cliniko , and Zanda
Strong communication skills, especially for status updates and issue escalation
High level of integrity and strict adherence to privacy protocols
Reliable internet and power setup (office-based access is a plus)
Comfortable working independently and following detailed procedures
Ability to work Australian hours
Why Join ProSource?
At ProSource, we connect talented VAs with businesses who value professionalism and security. Our VAs receive:
Opportunities to work with clients in the healthcare sector
Consistent, long-term roles with growth potential
Support from a dedicated team that understands virtual work challenges
Fantastic Australian clients and daytime shifts!
How to Apply:
If you have the skills and experience we're looking for, we'd love to hear from you!
Submit your resume and a short introduction video highlighting your healthcare experience and availability.
Applications close Wednesday 5th March, with interviews scheduled for Thursday 6th March.
Join us and be part of a trusted team supporting meaningful work in healthcare administration!