NDIS Admin & Billing Support Assistant

We are currently seeking a detail-oriented and highly organised NDIS Admin & Billing Support Assistant to join our growing team. This role is ideal for someone with a background in NDIS participant support, billing and claims, and administrative assistance, particularly within the disability services sector.

The successful candidate will play a key role in managing administrative processes related to NDIS participants, supporting claims and billing functions, and overseeing timesheet approvals using Employment Hero.

Key Responsibilities

• Provide administrative support for NDIS participants, including data management and documentation
• Assist with preparing and submitting NDIS claims and managing billing processes
• Ensure compliance with NDIS guidelines and funding requirements
• Liaise with internal teams, clients, and relevant stakeholders regarding participant needs and service delivery
• Review and approve employee timesheets using Employment Hero
• Maintain accurate records and support reporting requirements
• Support the wider team with general administrative duties as required

Qualifications & Experience

• Previous experience in a similar administrative or billing support role, ideally within the NDIS or healthcare sector
• Understanding of NDIS funding models, claims, and participant support processes
• Familiarity with Employment Hero or other workforce management systems is highly desirable
• Excellent attention to detail and time management skills
• Strong communication and interpersonal skills
• Proficient in Microsoft Office and other cloud-based admin tools
• Ability to work independently in a remote environment

What We Offer

• Competitive salary
• Day shift schedule (Monday to Friday)
• Fully remote work arrangement
• Supportive team environment
• Opportunity to work with a purpose-driven organisation making a difference in peoples lives

Apply now and become part of a team committed to quality service and support for NDIS participants.