Travel Specialist and Customer Care

Are you passionate about crafting exceptional travel experiences and providing outstanding client support? Were looking for a skilled Travel Specialist with hands-on experience in Travefy, Sabre, and Tourplan to join our team.

In this role, you will be responsible for managing detailed itineraries, handling bookings, and delivering first-class service across a wide range of client travel needs.

Key Responsibilities

• Build and manage custom travel itineraries using Travefy
• Book flights, accommodations, and services using the Sabre GDS system
• Utilise Tourplan for reservations, pricing, and operations support
• Respond to client inquiries promptly and professionally
• Provide expert travel advice and tailored recommendations
• Monitor bookings and manage any changes or disruptions efficiently
• Maintain accurate and detailed client records and travel plans
• Collaborate with suppliers and internal teams to ensure service quality

Qualifications & Skills

• Minimum of 1 year of experience in a travel consultant or customer service role within the travel industry
• Proficient in or experienced with:
• Travefy
• Sabre
• Tourplan
• Strong knowledge of both domestic and international travel arrangements
• Excellent communication and client service skills
• High attention to detail with strong problem-solving abilities
• Ability to work independently in a remote environment
• Reliable internet connection and a dedicated workspace

What We Offer

• Competitive salary
• Day shift schedule (Monday to Friday)
• Fully remote work setup
• A supportive and collaborative team environment
• Opportunity to work with a fast-growing travel-focused company

Apply now and join our dynamic team!