Challenges you may solve:

• the flawless configuration and styling implementation of our product ideally with direct customer communication
• technical support for product installation
• creation of skins, themes and presets
• designing and implementation of styling system improvements
• implementation of product and editor UX improvements

For this you ideally bring:

• first professional experience in SaaS-based software support
• very good HTML and CSS knowledge and programming skills (JS or similar)
• fast grasp of new technical concepts
• very good communication skills in written and spoken English
• independent working style

'Nice to have' would be additionally

• intermediate programming skills (JS)
• basic experience in data management (JSON, SQL)
• analysis of network calls / API calls
• Project management
• Use of browser development tools (postman or similar)
• Experience with ticketing softwares

This is what's in it for you:

• Career opportunities in an international company
• Our employees are important to us: We offer you a permanent employment contract
• Family-First: thanks to flexible working hours and remote position: as a our client family we know what it means to be there for each other, that's why it's important to us that you can also be with your loved ones in case of emergency and live a balanced work-life-balance
• Be yourself: With us, you can and should be who you are - we love individuality
• Quality Time: joint team and company events throughout Germany and abroad
• We support you in your growth, whether further education or courses, talk to us, and together we'll see what's possible
• Openness to new things is our mantra: no matter what the topic, you can actively contribute and shape the our client of tomorrow
• Your future is important to us, which is why we give you the opportunity to take out or take over your company pension scheme in the form of a direct insurance policy
• Environmental awareness: We want to make our world a little better for you. That's why we pay attention to sustainability, rely on digital workflows and offset unavoidable emissions

Annual salary: Not Published

Remote