Software Delivery Manager (LISP)

Software Delivery Manager (LISP)

Permanent

Cape Town

Our company is looking for a dedicated Delivery Execution Manager responsible for the consistent, trustworthy delivery of all business and system changes and enhancements whilst maintaining strong relationships with clients and all delivery teams. You will ultimately be responsible for the successful onboarding of new clients.

Consistent, repeatability, quality and professional onboarding experience for new clients would be required for successful delivery of onboarding of new clients. Shared hyper-care post-implementation support with the existing teams to ensure a consistent client experience post implementation.

To be successful in this role, you should demonstrate strong leadership, ownership and teamworking skills. You should demonstrate excellent communication and organizational skills, a deep curiosity and the ability to drive and ensure quality at all times.

Responsibilities:

• New client project engagement
• Responsible for the implementation of best practice standards for all components of the delivery streams for client onboarding
• Involved in system and business operations solution workshops for implementation of best fit solutions for client product take-on and further business, operational and system requirements
• Domain and system SME guidance to the delivery streams and delivery competence (e.g. business analysis, solutions input for development teams and testing strategy, approach and execution)
• People and team management
• Assisting and guiding team on GAP analysis for new product and new client take-on
• Business requirements reviews
• Reviews of testing approach and adequacy for solution being implemented
• Fully involved in the Software Development Life Cycle (agile and hybrid) and project delivery

Requirements:

• At least 10 years direct experience and engagement in operations and systems implementation in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration and in-depth experience in supporting these processes in a BA role
• Good understanding of the end-to-end administration processes
• At least 5 years experience in a senior BA role with proven experience in Business Case definition, process and business analysis on medium to large projects
• Proven ability to abstract detail into models
• Experience on migration projects
• Strong in understanding project implementation necessities
• Proven track record of driving and implementing improvements
• Experience in Agile and Waterfall
• At least an Advanced Business analysis certification

Software, Systems Knowledge:

• Experience of full Microsoft office suite, including Advanced Excel and Visio or equivalent
• Flexcube
• Digiata suite of applications
• SQL experience beneficial